Incidents reported on status page for Sandwell College https://status.sandwell.ac.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/6d6e52bff6ba390b1fd501f2778446a4.png https://status.sandwell.ac.uk/ en https://status.sandwell.ac.uk/incident/960657 Sat, 01 Aug 2026 13:41:00 -0000 https://status.sandwell.ac.uk/incident/960657#7fdfdcd392f6d732b0f67f258304d730dd4ab8c78de7e880c52986b78e798c8e We will be undertaking a complete refresh of the Central Campus core network infrastructure. This will have impacts across the entire network at all sites. The cut-over work onto the new infrastructure is scheduled for 13th through to 16th August at this time. Intermittent connectivity disruption should be expected across these dates. Please note the dates are subject to change. https://status.sandwell.ac.uk/incident/985151 Wed, 29 Jul 2026 00:00:30 -0000 https://status.sandwell.ac.uk/incident/985151#d862756ba52d890bfbebf2de0f753c7580f761831ca46ecd9965b5920d3a42d0 The college print system will be undergoing a major upgrade, and rebuild of operation. Print Services will be disrupted while this work is undertaken. https://status.sandwell.ac.uk/incident/966385 Mon, 06 Jul 2026 19:52:33 -0000 https://status.sandwell.ac.uk/incident/966385#14924fd7cb7d1403a509e067911525ccf2eac160a69eb015be002842c8306e6c We are undertaking a major refresh of all Omnissa workloads. Student facing devices and classroom resources will be processed first, followed by the announced staff refresh date. The upgrade will bring much improved performance along with additional functionality. https://status.sandwell.ac.uk/incident/960662 Wed, 01 Jul 2026 15:48:17 -0000 https://status.sandwell.ac.uk/incident/960662#5cc673ab3449c5dee949a6cc85d487ef961d876c47691b5e36eb03c064d4fef1 We are undertaking security updates to our authentication systems as previously announced. This will lead to changes in login workflows, mainly associated to Multi-Factor Authentication. These changes are being deployed across the summer break. Student induction information is being updated to update guidance. Questions on the changes can be directed to the IT Service Desk. https://status.sandwell.ac.uk/incident/960661 Wed, 01 Jul 2026 15:44:46 -0000 https://status.sandwell.ac.uk/incident/960661#dda36aa18b425b8c05a93718e0c3cc8fcaccf7d6ca9344646b6c84c374fd74a0 We are undertaking replacement of Central Saint Michaels Edge Network, this replacement will result in significant speed of access improvements across all connectivity formats. Network access across the site will be unavailable periodically as the new infrastructure is bought online. https://status.sandwell.ac.uk/incident/960658 Wed, 01 Jul 2026 15:42:26 -0000 https://status.sandwell.ac.uk/incident/960658#6def71773ff847861b92a2383f21a6e94e1208898e7ef52d0b897361a03e957d We are undertaking significant replacement of legacy structured network cabling across Cadbury South Block, LRC & East Block. This work will see network services unavailable until completion. Following completion improvements to network speed and reliability will be available. https://status.sandwell.ac.uk/incident/950341 Wed, 01 Jul 2026 13:39:01 -0000 https://status.sandwell.ac.uk/incident/950341#8ca0abf46a5ec55d5895fd4cfb54fb7ea7b24839cf663759fb53636ce77fd4c6 Over the summer, IT Services will be undertaking a major programme of infrastructure improvements and technology upgrades, including the replacement or upgrade of more than 2,500 staff, student and classroom devices across the College estate. this affects all sites and you should check in with advanced notice with IT Services if your planned work area will have working IT facilities. This includes a large Smart Screen refresh across the Cadbury site. https://status.sandwell.ac.uk/incident/851056 Thu, 02 Apr 2026 10:00:00 -0000 https://status.sandwell.ac.uk/incident/851056#f450012fd9e68950689da1579ac06541c4240ad021ced30c5a2e0fd1b8d33110 We will be undertaking localised network maintenance affecting the following two locations: Cadbury Campus South Block Central Campus - 1st Floor A Side Workloads should be moved from these locations as network connectivity will be disrupted. https://status.sandwell.ac.uk/incident/851061 Wed, 01 Apr 2026 06:00:00 -0000 https://status.sandwell.ac.uk/incident/851061#112f3200b9f5afa8481ef359fe4593955348b4c8b08857ee87829c573fa89082 We will be undertaking a significant upgrade of Omnissa Horizon. All classroom and office endpoints will be affected during the upgrade. In addition to the desktop environment laptops and tablets will also have new clients apps deployed. Following completion, as well as improved performance we will be introducing new features and apps that will be announced to departments in due course. https://status.sandwell.ac.uk/incident/851187 Tue, 31 Mar 2026 13:00:00 -0000 https://status.sandwell.ac.uk/incident/851187#d5fe6cd8f801b906a8b65c1ec0b6ddf111a7261407afe2260e578189c364c645 An upgrade is being undertaken on ProMonitor, and Pro Systems. These services will be unavailable for s short period while this is undertaken. https://status.sandwell.ac.uk/incident/850432 Tue, 31 Mar 2026 11:00:51 -0000 https://status.sandwell.ac.uk/incident/850432#615099754719b74531fce71b451f5c052016f22fd253060a85f09193ee86d46a Maintenance completed https://status.sandwell.ac.uk/incident/850432 Tue, 31 Mar 2026 08:30:00 -0000 https://status.sandwell.ac.uk/incident/850432#51cecc27f8989c3116ede289ff5ad121a516db62f19b5ec794ab4f2b56f903ce We will be undertaking & completing phase 2 of our connectivity and security upgrades at this time. Internet connectivity at the ST Michaels and MEC campus' will be disrupted while this work is completed. Once complete, internet performance at these sites will benefit from improved performance and reliability. https://status.sandwell.ac.uk/incident/850424 Mon, 30 Mar 2026 07:30:47 -0000 https://status.sandwell.ac.uk/incident/850424#9326a4ece5c255719f2292dee5c40097e0a3afcb6a47cea436e21c7bd1e2ef5d We will be undertaking an upgrade to Print Services systems. This maintenance work will mean access to print facilities will be severely disrupted. Once complete new Print and Scan features will be available, as well a performance improvements including faster print release. https://status.sandwell.ac.uk/incident/838020 Thu, 12 Mar 2026 09:00:00 -0000 https://status.sandwell.ac.uk/incident/838020#41cc9a672e00aef95cb01ffdbe1680d4728c2cf8b0652ecb08b2c0f8d0034bf2 We will be undertaking an upgrade of the Central reprographics system, along with new copier installations within the department. https://status.sandwell.ac.uk/incident/838036 Mon, 02 Mar 2026 16:20:00 -0000 https://status.sandwell.ac.uk/incident/838036#ae57bac5623c42d8d740701f4fc02e3726850ecfd9654bcf35b4566b7e2a60d2 We are currently provisioning the college network into the Learning Campus. Expect degraded service in this location.